CJ Performance Cycles Ltd was born in November 2010. We currently operate two shop premises in the North East. Locations in Cramlington, Northumberland and Newcastle-Upon-Tyne.

Both shops stock well over 200 bikes at any one time as well as clothing, accessories and parts.

We house Shimano Service Centre workshops at both shops. Open 6 days a week, closed Sundays. 

Or buy online today! Free UK delivery over £50! 

 

Ground Floor Ringtons Tea BuildingSt Mark's Street Tyne & Wear NE6 2YN
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    CJ Performance Cycles Ltd Terms & Condtions

    The purchase of products from this web site is governed by the following terms and conditions. By accessing the site you agree to be bound by these terms and conditions. Contained in our terms and conditions are details of current regulations governing online shopping. Please read them carefully as they contain important information. If you intend to purchase from our site we recommend that you print a copy of these terms and conditions. We reserve the right to change, modify, substitute or remove, without notice, any information on this site as necessary.

    About CJ Performance Cycles Mail Order Service

    We aim to deliver the best possible customer experience and adhere to all current and proposed legislation in addition to trade body guidelines. The conditions detailed below do not affect your statutory rights. These include all of the current guidelines relating to the information that we hold about you and, in order to clarify this, we have a published privacy statement. 

    Products

    All items are subject to availability. All of our stock levels are live, but obviously errors can occur in our warehousing stock control systems. We will inform you as soon as possible if the goods you have ordered are not available. Products and packaging are subject to change or substitution without prior notice. Every effort will be made to dispatch the items specified. 

    Due to the nature of some of the systems present on some of our bikes, it may not be possible to ship your bike fully assembled. In this situation, we advise taking the bike to a local cycle store to ensure parts are fitted correctly. CJ Performance Cycles will not be responsible for any costs incurred.

    Estimated Delivery Time Scale

    We endeavour to despatch all orders as soon as possible after recieving them, however all bikes will have a Pre Delivery Inspection prior to despatch so please allow 3-5 workings days for delivery. During periods where we're dealing with a large number of orders, please allow up to 10 days for dispatch. 

    Back Orders

    If an item is out of stock we will email you to let you know we can't fulfil your order. We do not accept back or special orders.

    Methods of Payment

    We can only accept payment in pounds Sterling. We accept Visa, Mastercard, Maestro, Delta and Solo. If you are paying by Maestro you will also need to include the card issue number or start date. All prices are inclusive of VAT (where applicable) at the current rate and are correct at the time of input.

    Some products contain some zero rated goods and the consolidated VAT rate is then reduced accordingly. We reserve the right to amend prices subject to change in the rate of duty. The total cost of your order is the price of the products including delivery charges.

    All orders are positively credit card sanctioned prior to dispatch, so please ensure that the details you provide us with are correct. We cannot accept responsibility for an order being held as a result of incorrect or invalid payment details being given.

    In the unlikely event that your payment card is used fraudulently to make a purchase with CJ Performance Cycles, you, the consumer, are entitled to cancel the said payment(s). If payment has already been made, you, the customer, are entitled, in accordance with the standing Consumer Protection Distance Selling Regulation (2000), to a re-credit or to have all sums returned to you by the card issuer.

    Order Cancellations

    Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from CJ Performance Cycles, for a full refund.

    Order cancellations must be made via email, quoting your order number, within 14 working days of the day after receipt of goods to Chris@Cjperformancecycles.com.

    Ideally orders should be cancelled before shipping, however, your order has already been processed, you will need to return the order to us. Please read the Faulty/I Received The Wrong Item section below.

    Faulty Item

    If the item you received is faulty, please contact us via email or phone quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us.

    I received the wrong item...

    If the item you received is not what you originally ordered, please contact us via email or phone  quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.

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