At CJ Performance Cycles, we house Shimano Service Centres in both our Newcastle and Cramlington stores. This means you get excellent bike care from the people who know your bike best and you never have to worry about quality, reliability or safety.
We do everything we can to make it as easy as possible for you to take good care of your bike. Ask us anything. We are always happy to help and offer advice. We demonstrate our expertise in what we do for you – every time.
Use the Book My Bike In app to book a bike or suspension service, or call into one of our stores and discuss your service with one of our staff. This way, we can give you an idea of what your bike needs and how much it will cost.
Workshop Servicing
Keeping your bike in top condition is essential for a smooth, safe, and enjoyable ride—and that’s exactly what we’re here for. Our professional bicycle servicing covers everything from routine maintenance to in-depth repairs.
In addition to our standard service packages (shown below), we offer a wide range of repair options to suit all kinds of bikes and riding needs. Whether it’s a simple brake adjustment or a complete drivetrain overhaul, we’ve got you covered.
These services packages can be booked in using our Book My Bike In app.
If you have a specific question relating to a repair, or would just like to speak with a mechanic to get an idea of costs give one our stores a call (0191 2760941 for our Newcastle Store) or (01670 712536 for our Cramlington Store), then press 2 for workshop.
Bronze
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Check and adjust front and rear mechs
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Adjust brakes
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Tyres checked and inflated
Silver
3 months guarantee on all work carried out
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Check and adjust all moving parts
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Lubricate all cables at entrances and exits of housing
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Check brake pads and remove pinning
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Check and adjust bolts
Silver Plus
3 months guarantee on all work carried out
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Removal of chain and cassette, which are degreased and cleaned
Gold
6 months guarantee on all work carried out
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Serviceable bearings regreased
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New cables fitted if required
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Wheels trued
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Bottom bracket re-greased and re-installed
Suspension Servicing
If you are looking for suspension and dropper seatpost servicing, our suspension technicians based in our Newcastle store can carry out a service on any of the following brands.
We do not currently work on Öhlins, Cannondale Lefty, Cane Creek and Manitou
These services can be booked in using our Book My Bike In app.
If you have a specific question relating to a suspension repair, give one our Newcastle Store a call on 0191 2760941 and press 2 for workshop.
eBike Servicing
In addition to general servicing of eBikes, we can perform diagnostics and system updates on the following eBike systems in either our Cramlington or Newcastle store.
Both of our stores (0191 2760941 for our Newcastle Store) or (01670 712536 for our Cramlington Store), are also equipped with the latest Giant eBike service tools.
Please Note: We do not work on eBikes which have been chipped and / or exceed the UK standard 15mph limit.
You can book an eBike update / system diagnostic in our Book My Bike In app.